Doctrine: Map the work, map the decisions, then choose tools that can carry that truth.
Glossary
- Work Map
- How work actually flows, including exceptions and workarounds.
- Decision Map
- How judgment routes when uncertainty hits; who owns which decisions.
- Tool Map
- Whether tools mirror the work/decisions or force distortion.
- Frankenstein Stack
- A mismatched set of tools held together with manual glue.
- Ownerless decision
- A decision with no clear owner or boundary; it escalates by default.
- Workaround
- A manual step required because a tool cannot represent real work.